Uncertainty often breeds poor decisions, even if the logic of a good idea is obvious.
Two bogey men stand in the way of consistently great decision making.
Mr. Mental Shortcut, or the guy who short changes logic, taking instead an easier path, relying on intuition, experience, and knowledge alone without the hard work of figuring something out.
The other is Senior Notmine whose problem is always the most important, one which is also seldom yours.
These two guys are gate keepers to sound decision-making. And yes, they stand in the way of your “expensive” sustainability reporting system, the one which generates reports automatically, provides real-time data, improves performance management, saves time, money, while certainly boosting moral.
Here’s how you bust’em.
Short cut Mr. Shortcut with stubborn facts. Document the time costs of everyone involved in that year-end sustainability report by Excel adventure/madness. If the sum of time saved (T) is less than the system expense, a stubborn, passionless irrefutable fact is born: you will save money.
Undercut Notmines – If the savings are more than returns to fixing Senior Notmine’s problem (P), you are golden. If not, don’t despair. Consider this:
Sustainability reports are public documents and a potential source of public embarrassment risk (PER). Systems are cheap insurance against this cost. Play a few scenario games with the PR team role playing possible positive and negative surprises, they will understand!
Your colleagues also uniformly hate the informal reporting “system.” It is confusing, opaque, doesn’t communicate results worth a damn, and relies far too much on self-discipline and interpretation. Moral and team work inefficiency costs (M+TWI) are correspondingly high.
Add this to time saved. If it’s greater than the return of competing alternatives, the logic of saving is on your side to squash ambivalence and/or opposition.
If [(T) + (P) + (M+TWI)] is greater than (AP) = You are Golden!
Show your colleagues the time and effort savings. Let them personalize the savings and then get them to suggest to their boss how much more of their own work they could get done with a new system!
If not, hold your nose, fix your Excel and do the best you can.
Footnote: If resistance persists know that even irrational people want something. Find out what it is and give them some kind of incentive to change their mind.
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