It the Game, Not Just the Players: Royal Bank of Canada and Consumers Complicit with Drive to Low Wage Outsourcing
I was visiting a hospital in Canada the other day and overheard health care workers joking about their wages, saying “she was a low-income patient…. Heck we are all low-income now a days… there is no such thing as a middle class job.”
In the wake of the Royal Bank of Canada’s (RBC), understandable, yet inexcusable gaff managing the outsourcing of some 45 IT jobs to iGATE Indian employees, one has to wonder if these nurses might not be right.
But who’s to blame? And what is a company to do about it? Read more




Marc de Sousa Shields is Managing Partner of ES Global, a sustainable business consultancy with 14 years working in over 60 countries (